JobDeck Privacy Policy

JobDeck is provided by Monument Software Group. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit jobdeck.org, create a JobDeck account, or use the JobDeck service.

This policy is a practical public notice for the service. It is not a substitute for legal advice, and we may update it as the product, laws, or our operations change.

We collect account information such as names, email addresses, passwords, organization names, roles, subscription selections, verification details, and account status information.

When customers use JobDeck, the service may store operational data such as clients, contacts, locations, jobs, tasks, comments, attachments, estimates, invoices, payment records, templates, and audit or administrative activity.

We also collect technical information such as device, browser, IP address, cookies, log data, analytics events, and security records needed to operate, protect, and improve the service.

We use information to provide JobDeck, authenticate users, manage organizations, process registration and verification, support customer workflows, maintain security, troubleshoot issues, and improve the product.

We may use contact information to send account, security, billing, service, or support communications. Marketing communications, if sent, will include any opt-out controls required by law.

We do not sell personal information. We may share information with service providers that help us host, secure, analyze, communicate, or support JobDeck, subject to appropriate confidentiality and use restrictions.

We may disclose information when required by law, to protect rights and safety, to enforce our agreements, or in connection with a business transaction such as a merger, acquisition, financing, or sale of assets.

Organizations control the business data they enter into JobDeck. Users should only submit information they are authorized to provide on behalf of their organization or customers.

We access customer data only as needed to provide, secure, support, improve, or comply with legal obligations related to the service.

We use administrative, technical, and organizational safeguards designed to protect information. No system is completely secure, so customers should use strong passwords, protect credentials, and promptly report suspected unauthorized access.

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support legitimate business needs. Account deletion requests are handled through the in-app deletion flow or by contacting us.

Users may update certain account information in JobDeck. Account deletion can be requested in the app or by emailing contact@monumentsoftwaregroup.com.

Depending on your location, you may have rights to access, correct, delete, restrict, or receive a copy of certain personal information. We will respond to valid requests as required by applicable law.

Questions about this Privacy Policy or privacy requests can be sent to contact@monumentsoftwaregroup.com.